We established our vineyards in 2014 and opened up the winery two years later. We are a small business that believe in two driving philosophies – customer care and quality. The bank supports the same two philosophies with us. They provided all the financial services needed to set up our business. When the winery opened, they brought in their Merchant Services provider to set up credit card processing. We received calls and visits periodically throughout the year. They are always available for us whenever we need assistance. It’s been a good relationship.
Working with my Merchants Bank branch makes daily banking tasks a pleasure. The staff are very friendly and they promptly address all my banking needs. Merchants has proved great small town banking still exists. Literally, everyone knows your name and truly seems glad to see you!
The employees at Merchants Bank in Martins Creek are always pleasant and helpful. They always have wonderful attitudes and smiles on their faces. I always have a good experience when I go into their branch. Anytime I have any concerns with my personal or business accounts they always get the job done. I am very happy with the customer service I receive from Merchants Bank in Martins Creek.
We have a long-standing relationship with Merchants Bank, even before we started banking with them four years ago. The bank provided our residents with financial literacy & budgeting classes to give them the tools they need to get on their feet. They support our events that help raise awareness and funds for the non-profit. They are more active and involved than most banks in our community.
They take care of their customers too. The branch manager is very attentive and always looking out for us. She recommended we open a Business Credit Card to help manage our daily operations and to add bill-pay to save on stamps and checks. She’s helped get our paperwork done promptly when our signature cards required change.
One of the biggest reasons we transferred to Merchants Bank was that we choose to do business with companies that share our compassion for the community.
Todd Saab is our trusted banker who I consider to be a part of my 'inner circle' of advisors. He makes banking one of the easiest chores in my daily activities. He is reliable, dependable, and sincerely genuine in his desire to be the best banker he can be for you and your business. There is no other choice for my business in the Valley. Simply put 'The best'.
We sent a request for proposal to area community banks four years ago when our bank was going through another change. Every time the bank changed, it diluted the personal relationship they had with us. We chose to work with Merchants Bank. The decision was due in part to the location downtown and the community-minded mission of the bank. They know us and what we are trying to do in the community. The team is patient and kind, especially when we were getting acclimated to the new banking system. The bank showed us how vital the relationship is and is helping us with our fundraising campaign to expand the library. We truly appreciate what they contribute for us and to the community at large.
As a local business owner for over 30 years, my banking needs are oftentimes complex. Todd Saab has consistently made the banking process stress free and accessible. Merchants Bank has held our farm mortgages, equipment loans, lines of credit, and business checking accounts. Regardless of the type of account. Todd has responded to our needs quickly and efficiently. At Franklin Hill Vineyard, we are constantly growing and looking for new challenges and ideas. Being with a banker that shares our creativity and drive is the perfect pairing for our winery.
When my wife and I moved to Easton PA we did so with the aim of becoming part of the community. Merchants Bank made it easy from the start. Helping us launch our business as well as walking us through the home buying process and putting down roots in a vibrant community. The level of personal service and attention to the details of each customer is something that I thought had disappeared from banking years ago. I'm so glad I was wrong and can't recommend Merchants Bank enough.
Todd Saab is a reliable, genuine, and trustworthy financier. He is considered one of our extended board of advisors. He and the entire Merchants Bank team make it easy to perform daily banking tasks as well as long term planning. I've been a customer of Merchants for fourteen years and wouldn't / couldn't think of doing my business anywhere else.
Merchants Bank is not only a generous supporter of the non-profit, they are also a partner in our business. They are always suggesting ways to make banking easier and affordable. The staff are readily available and always adds a personal touch to every conversation. Merchants helps us with our annual gala, handling the silent auction check out process through merchant service payments, tracking all receipts, and reducing our recordkeeping tremendously. I can’t say enough about the Merchants Bank team.
Converter Accessory Corporation has had a business relationship with Merchants Bank for over 20 years. During the 20 years of success, Merchants has been a critical asset by providing us with the financial resources to enhance our growth. They efficiently and courtesouly adapt to the needs of a very specialized industry. Merchants has a "get it done" attiutde which empowers their customers.
"Merchants Bank is a small local bank that I am thrilled to do business with. Great customer service and the best credit card processor rates around! I will never go back to doing business with the “big chain” banks. I like the friendly, professional service a small, local bank offers. No tricks, no gimmicks, no hidden fees. They understand my small business needs."
"The employees of the bank have always been polite and courteous. The customer service is excellent. We are grateful to deal with Merchants Bank."