ALERT: Spoofing Notice We are receiving numerous reports from customers telling us that they answered a call from the bank which ended up to be a spam caller. You may not be able to tell if the bank is calling you for a legitimate reason, so be extremely careful about responding to any request for personal information. Use this helpful tip card to avoid getting caught up in the spoof – click here.
 
ALERT: Spoofing Notice We are receiving numerous reports from customers telling us that they answered a call from the bank which ended up to be a spam caller. You may not be able to tell if the bank is calling you for a legitimate reason, so be extremely careful about responding to any request for personal information. Use this helpful tip card to avoid getting caught up in the spoof – click here.
 

Privacy Notice and Website Policy Statement

Facts

What does Merchants Bank do with your personal information?

Why?

Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some but not all sharing.  Federal law also requires us to tell you how we collect, share, and protect your personal information.  Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us.  This information can include:
  • Social Security number and account balances
  • Payment history and credit history
  • Account transactions and checking account information
When you are no longer our customer, we continue to share your information as described in this notice

How?

All financial companies need to share customers' personal information to run their everyday business.  In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Merchants Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Merchants Bank share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes - to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes -information about your transactions and experiences No We don't share
For our affiliates' everyday business purposes -information about your creditworthiness No We don't share
For nonaffiliates to market to you No We don't share



Questions? Call 610-588-0981 or go to www.merchantsbangor.com

What we do
How does Merchants Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law.  These measures include computer safeguards and secured files and buildings.
How does Merchants Bank collect my personal information? We collect your personal information, for example, when you
  • Open an account or apply for a loan
  • Pay your bills or provide account information
  • Make deposits or withdrawals from your account
 
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
 
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control.  They can be financial and nonfinancial companies.
  • Merchants Bank does not share with our affiliates.
Nonaffiliates Companies not related by common ownership or control.  They can be financial and nonfinancial companies.
  • Merchants Bank does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include financial service companies.
WEBSITE PRIVACY STATEMENT Merchants Bank respects your privacy and we are committed to keeping your personally identifiable and financial information confidential and secure. This website privacy statement explains how we collect and use information you provide through your interaction with our website and for advertising purposes. It does not apply to information obtained by other methods or controlled by other agreements such as our general Privacy Notice outlined above. Online Advertising We Use We use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the Merchants Bank website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER. The cookie is used to say “This person visited this page, so show them ads relating to that page. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.